After paying, it shows that the deduction was successful, but the order cannot be found. What should I do?

The order will usually be displayed after a few hours, so please don't worry.

If you still cannot find the order information in 48 hours after placing the order, you can confirm that the order has not been generated. Please contact our customer service team through instant chat on the official website or call ([phone], and we will apply for a refund for you.

When making a refund, we will need you to provide the following information:

1. Bank card/Alipay transaction number

2. Eight-digit order number

3. Transaction amount