Once we start processing your order, we regret that no change or cancellation can be made. If you have any enquiry about your order, please contact us by emailing to customercare@melvita-hk.zendesk.com.
Refund can only be granted within 30 days only in case of negative skin reactions (with medical certificate or photos) and then please contact customer service at customercare@melvita-hk.zendesk.com.